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Why don't many small businesses achieve the growth they want?

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Is Sales the most important activity to grow the business? We can't disagree that its the only function that gets revenue. But should every business owner focus on the sales first, to increase the amount of business and achieve that elusive growth every year?

Apparently, this looks good enough. If you increase sales, you get more money and so your business ought to grow. In reality, nothing can be far from the truth. Sales is a key function, but may not be the one that holds a business back from getting to it's growth targets.

Let's look at what happens when we look to get more sales. We set higher sales targets. If we have the manpower to go for it, we rush for it. If we don't have the manpower, we hire more people or appoint sales associates, dealers, agents etc.

Let's take the first case, where we have adequate manpower to get more orders. So we bring more orders with some delivery commitments. What happens down the line? Pressure on procurement, production / ex…