Growing a Small Business - A Success Story
It all started with a reference I had received from Vipul ( Name changed ), about one of his friend Ashok ( Name changed ), who wanted to meet me and discuss certain business challenges. It was a new industry for me and so I had got excited with the prospect of learning something new from the imminent consulting engagement on the horizon. On meeting Ashok, I learnt he had a small business that was growing at a quick pace for last few years after he had integrated backwards. It was a family business. The business turnover had grown from about 9 crores to about 22 Crores in around 3 to 4 years time, but had stagnated after that. He shared that he had a good bunch of people who were very sincere, loyal and carried out their jobs and all his instructions without fail. However, he also felt that the employees did not take any initiative to change things around by themselves or drive improvements in performance. They waited for Ashok's decision for all important issues, even on a